SHINJUKU TOPSHOT HOTELGUEST GUIDE
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GUEST GUIDE

Your stay, made simple.

Welcome to Shinjuku Topshot Hotel. Everything you need from check-in to check-out, in one quiet place.

Shinjuku Topshot Hotel — building exterior

Getting back to the hotel

AddressUseful train and taxi routes, and what to do if the last train is gone.

Open in Google Maps →

If your map app takes you to the wrong location, try searching the building name “Corporas Kakinoki” (コーポラス柿の木) instead.

STEP 1 — ARRIVAL

On the day

Check-in time

From 15:00. Depending on the cleaning schedule, we may be able to let you in earlier for JPY 2,200 (tax included) per hour. This cannot be guaranteed, so please ask us by message on the booking site.

As the property is unstaffed, there is no regular luggage storage service. Only if that day is a cleaning day and it can be arranged, you may be able to drop off your luggage from 12:00 (please ask in advance). Otherwise, please use a coin locker near the station.

  1. Walk from Takadanobaba Station to the building (about 5 minutes).
  2. Find your assigned room by the room number on the door.
  3. From 15:00, enter the 4-digit entry code into the smart lock at the door, then turn the doorknob. The lock unlocks for a few seconds.
  4. Inside, please remove your shoes at the entrance and step up to the room.
See the unlock steps

Note: the 4-digit unlock code is not published on this site. Please use the code sent to you in the check-in message.

Download the PDF versionPDF · 0.7 MB

STEP 3 — DEPARTURE / OTHERS

On departure

Check-out time

By 10:00. Late check-out may be possible for JPY 2,200 (tax included) per hour. Because of our cleaning schedule, it cannot be guaranteed, so please ask us by message on the booking site.

  1. Pack up, and please double-check the bathroom shelf, drawers and outlets for forgotten items.
  2. Turn off the air conditioner and any lights you can reach.
  3. Place used towels and linens on the bed or in the bath area (no need to fold).
  4. Separate your garbage and leave it in the bin or tied in a plastic bag in the room. Please take clothing, suitcases and similar items with you.
  5. Close the door firmly behind you — the smart lock will re-lock automatically.

STEP 1 — ARRIVAL

How to check inWhat to prepare before you arrive, and how to enter your room when you do.Getting back to the hotelUseful train and taxi routes, and what to do if the last train is gone.

STEP 2 — DURING YOUR STAY

House manualWi-Fi, air conditioning, the bath — practical guides for each room type.House rulesNon-smoking, quiet hours, garbage — the simple rules we ask of every guest.Paid services and feesFees for early check-in, extra towels, mailing items you left behind, and more.Around the neighborhoodRecommended places to eat and visit around Takadanobaba, Shinjuku and Ikebukuro.

STEP 3 — DEPARTURE / OTHERS

How to check outWhat to do on departure day, and how to avoid leaving things behind.If something goes wrongEntry trouble, feeling unwell, earthquakes — who to call and what to do.Frequently asked questionsCommon questions from past guests, answered.
If something goes wrongEntry trouble, feeling unwell, earthquakes — who to call and what to do.