GUEST GUIDE

Your stay, made simple.

Welcome to Shinjuku Topshot Hotel. Everything you need from check-in to check-out, in one quiet place.

STEP 1 — ARRIVAL

Smart lock — how to open your door

Step-by-step instructions for the smart lock at every room. Please open this on arrival.

Note: the 4-digit unlock code is not published on this site. Please use the code sent to you in the check-in message.

STEP 2 — DURING YOUR STAY

The full printable house manual in four languages — content is the same. Pick yours.

STEP 1 — ARRIVAL

What to prepare before you arrive, and how to enter your room when you do.

Useful train and taxi routes, and what to do if the last train is gone.

STEP 2 — DURING YOUR STAY

Wi-Fi, air conditioning, the bath — practical guides for each room type.

Non-smoking, quiet hours, garbage — the simple rules we ask of every guest.

Recommended places to eat and visit around Takadanobaba, Shinjuku and Ikebukuro.

STEP 3 — DEPARTURE / OTHERS

What to do on departure day, and how to avoid leaving things behind.

Key trouble, feeling unwell, earthquakes — who to call and what to do.

Common questions from past guests, answered.